RETURN POLICY
Because of the nature of these items, unless they arrive damaged or defective, we are unable to accept returns for:
Custom or personalized orders
Returns & Exchange Details:
At Makhala Designs, we want you to love your jewels. If for any reason you are not completely satisfied, we offer a 10-day return policy on Full Priced Items. You can return any UNWORN and UNUSED items within 10 days of your purchase for a full refund or exchange. To initiate a return, please provide proof of purchase and email us at: customerservice@
Thank you for supporting our small business!
EACH ITEM SOLD SEPARATELY
SHIPPING & DELIVERY
Upon receiving your order, our team works diligently to process and prepare it for shipment IF it is an in stock item. For any item that is out of stock or for custom sizes/designs, please allow 2-6 weeks for delivery. (note: the more intricate the custom design, the longer it may need for production - keep in mind when designing something for an event).
JEWELRY CARE
Each piece of jewelry is handcrafted and requires delicate handling. It is recommended you remove your jewelry prior to swimming, bathing, doing household chores or using abrasive cleaners. Avoid direct contact with beauty products such as hairspray, perfume or deodorant, and be sure to wait for these items to dry prior to wearing your jewelry.
PERSONAL SHOPPING
We provide personal shopping for gifts, special occasions, personal styling for everyday jewelry.
CUSTOM JEWELRY
If you do not see quite what you are looking for, we can help you design something for everyday wear and gifts.
SPECIAL ORDERS
Our most common special orders include a special size in one of our current pieces.